Frequently Asked Questions
We are located in sunny Naples, Fl. Our hours of operation are Monday thru Friday- 8am-4pm EST. We offer phone support from 9AM-3PM EST.
We typically close most US Federal Holidays.
We will be closed from Monday December 23rd - Thursday January 2nd for the holidays and inventory. Please note that we will monitor emails should you need immediate assitance. Please email us at shop@nostalgicimpressions.com with any questions or needs.
On-line: Use our Shopping Cart to order on line with confidence. Nostalgic Impressions uses SSL security to protect your sensitive information while in transit over the Internet. Credit card numbers are encrypted when stored on the server and they are never sent through e-mail. You will receive an automatic confirmation via e-mail of your order. We can assure you of the integrity of our system and we do not disclose your private information to anyone.
As many of our orders involve Custom Products, please place all orders online. Please use our Live Chat on our website to assist you with any questions you may have.
Payment Methods available: ShopPay, PayPal, Credit Card, Google Pay, Venmo.
Credit Card Payment options: Visa, MasterCard, Discover, and American Express.
Use our Shopping Cart to order on line with confidence: Nostalgic Impressions uses SSL security to protect your sensitive information while in transit over the Internet. Credit card numbers are encrypted when stored on the server and they are never sent through e-mail. You will receive a confirmation via e-mail of your order, which will not include sensitive information.Declined Credit Card
In almost all instances credit cards are declined because of an AVS mismatch error. This simply means that the U.S credit card processing company was unable to verify your billing address. This security precaution is put in place to protect card holders from credit card fraud. A very safe and effective way to avoid these issues is to select PayPal during the checkout process rather than a credit card. PayPal is completely safe and is the largest online payment method in the world. The set up takes only a couple of minutes and it will eliminate the issues with the AVS errors.
Please Note: The name that will appear on your Credit Card Statement will be: FREUND/NOSTI or NOSTALGICIMPRESSION.
Corporate Accounts: Sorry, we do not offer Open Account Payment Terms. ACH Transfers only available for pre-approved corporate accounts. Minimum ACH Transfer amount must be in excess of $1000.
All Custom Orders are subject to Special Processing Times as stated on the Product Page.
Stock orders are usually shipped within 1-2 Business Days, except during special Holiday periods as noted on our website.Shipping Rates: Our Shipping Rates are as follows:
UPS Air: Please note that there is no money back guarantee on late arriving shipments at this time.
USPS: This service is experiencing intermittent delays and the transit times listed are estimates. USPS delivery times are not guaranteed.
Countries Served: We ship to most countries but there are some exceptions. If your country is not shown this means we currently do not ship to this country, sorry.
Rates: We use live rates from DHL, UPS and USPS to provide you with a choice of shipping that suits you best. Rates are based on the total weight of your order and your location. Please place items in your cart to get accurate shipping cost. Some rural areas will have additional costs for extended delivery service. If your shipment is over 6 lbs. we will quote a shipping cost to you before shipping.
Cancellation Policy: Please note that International Orders are considered firm and not cancellable.
Customs Clearance: You will be responsible for all Customs Duties and charges that may be assessed. These vary depending on the value of the order, the shipping method and your country's Custom rules and regulations. These will be collected upon delivery. Please contact the agency in your country for the details, if needed.
Currency Conversion: Credit Card charges for Intl. orders will be converted at the prevailing rate used by the credit card company. If you require information on these rates, please contact your credit card company.
Transit Times: Please note that all transit times are estimates, and are not guaranteed arrival times by either us or the carrier. While most packages are delivered within this time frame, there are occasional delays and exceptions, often related to Customs clearance over which we have no control. Customs clearance procedures vary from country to country.
You will receive emails every step of the way! From Order Confirmation to Delivery, we will keep you posted by email with the status of your order to keep you updated with the latest information. You can also login to your account and get your trackign information there!
Return Policy-Claims Procedures
At Nostalgic Impressions we are committed to providing you with the finest products and shopping experience possible, and a 30 DAY Money-back Guarantee on most items, except Custom, Specialty or Wholesale Orders. Every product and order is repeatedly checked for accuracy and quality.
Please contact us within 10 days from receipt by using the form below. We will respond within 1 business days to provide instructions (and/or a Return Authorization Number) as to how we will exchange or credit the item at no additional charge to you.
TO RETURN OR EXCHANGE AN UNUSED PRODUCT (non-custom) Click RMA Request Form.
Please remember:
You must contact us first before you make a return for any reason to obtain your RA number. Any returns received by us without a prior Return Authorization Number are subject to a 25% restocking fee.
We cannot not accept any returns for any reason after 30 days from date of shipment, and will be unable to credit or exchange any items received after this period. No Exceptions, please.
We reserve the right to charge a restocking fee or issue store credit only on orders considered "specialty orders" (Custom or larger quantity purchases), if a return request is made.
Please do not send Packages to our PO Box as they will be refused and returned to sender. Full return instructions will be provided in our email response.
Welcome to Nostalgicimpressions.com ("NI")!
Please take a few minutes to review these Terms and Conditions. These Terms and Conditions apply to your access and use of the Web Site. Your use of our Web constitutes your agreement to follow these Terms and Conditions and to be bound by them.
These Terms and Conditions May Change:
NI reserves the right to update or modify these Terms and Conditions at any time without prior notice. Those changes will go into effect on the Last Updated Date shown in the revised Terms and Conditions. By continuing to use the Web Site, you are agreeing to the revised Terms and Conditions. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
Eligibility:
You must be at least 13 years old to use the Web Site or our mobile applications. If you are under the age of majority in your state of residence (a minor) your parent or legal guardian must agree to these Terms and Conditions on your behalf and you may only access and use the Web Site and our mobile applications with permission from your parent or legal guardian.
Ordering from Nostalgicimpressions.com:
Our shopping cart is fully secure. Please refer to our Privacy Policy. Please proofread carefully before submitting your order. You are responsible for the accuracy of your order. Please check names and addresses carefully. Verify all information is complete and accurate before submitting your order. We will engrave or print exactly what you specify. Our web ordering system is automated. We are not able to screen or check individual orders. Computer monitors display colors differently. The actual color of our products, waxes and inks may be slightly different from that which is displayed on your monitor. If product or wax color is critical, please order samples before placing your product order. Paper products may vary slightly in color and weight, from one mill lot to the next. A product ordered today may vary slightly in color or weight from the same product ordered previously. Samples that are ordered and samples that are received might vary slightly.
Shipping:
We ship your order via reputable carriers only, including UPS, USPS and DHL. Standard/Economy delivery generally requires several days for your order to reach its destination. Express/Air delivery is available for an additional fee. Shipping Costs will be added to the total of your order. We offer domestic flat fee shipping rates as well as international weight-based shipping rates
UPS cannot deliver to Post Office boxes. Please provide us with a physical street address for these carriers.*
Payments:
We accept American Express, Discover, MasterCard, Visa credit cards and Paypal. The security of your account numbers is assured. See our Privacy Policy for more information. When paying with a credit or debit card your account will be authorized within at time of submission. All prices and payments are in U.S dollars. We are not responsible for fluctuations in the exchange rate between the time you submit your order and when your credit card. is charged. Florida orders will include sales tax. This will be added to the total of your order.
Changes or Cancellations
Personalized Items: Your personalized order begins processing as soon as your order is submitted. If possible, we will accommodate your request to change or cancel your order. However, If your order has already been processed or personalized, changes or cancellations cannot be made.
Non-Personalized Items: Orders for off-the-shelf/stock items, which are not personalized can be changed or cancelled prior to shipping. To request an order be changed or cancelled, contact our customer service department by email using contact information found on this web site.
Manufacturing Time:
Each personalized order is individually handcrafted by our trained staff. Please allow us the adequate production time needed to produce your order with the highest quality standards. Most personalized stamps and accessories are usually manufactured and shipped within 3-4 business days of receiving your order, unless otherwise specified on the product detail page.
Order Early: All orders are manufactured as quickly as possible, but heavy work volumes that occur from time to time, especially at holidays may cause delays.
Problems With Your Order:
Damage: If, upon receipt, you find that your order is not as it should be, please contact our customer service department immediately by email , using the contact information provided on this web site. Any damage must be reported within thirty (30) days of delivery. No allowances or credits will be given after this period.
Returns: We proudly stand behind all our products. We are not happy unless you are completely satisfied. You may return non-personalized items for refund, credit, or replacement, within 30 days of receiving your order. Before returning any item, contact our Customer Service Department and provide complete details about the item(s) you wish to return. Contact information is provided on this web site. Items being returned must be in their original packaging. We're sorry, however, personalized items where we have made no error, cannot be returned. If we make an error in manufacturing your personalized item, we will happily replace it, or issue a full refund for that item. Errors in personalized items must be reported to our Customer Service Department within thirty (30) days of receiving your order. We are not responsible for errors in your original copy or print instructions
Shipping charges are refundable only if we made an error in the original order. No allowances, refunds, credits, exchanges or other adjustments may be made for non-personalized items not returned within (30) days from receipt of your order, or for personalized items where we have not been notified of a defect in your order within thirty (30) days of receipt of your order.
We work hard to insure your complete satisfaction. We have been creating happy customer experiences since 1945. Unfortunately, from time to time, despite our best efforts and intentions, errors do happen. When they do, we will replace the item, or refund your money, without hesitation or argument. However, NI shall not be liable, in any way, for consequential or inconsequential damages or losses sustained, or aggravated, by any errors, omissions or delays in the manufacture or shipping of your order, except as defined within this statement of Terms and Conditions.
Our Guarantee
We guarantee our personalized products and accessory items to be free of manufacturing errors or product defects. Should we make an error in your original copy, or written instructions, we will replace your personalized item, free of charge, if notified within (30) days of receipt of your order. Non-personalized items may be returned for replacement or a full cash refund should you be dissatisfied with them for any reason.
Ordering Alternatives
We also accept orders by mail or fax. See our web site for additional information concerning alternative ordering methods.
Advertising and Marketing
NI reserves the right to use any and all products designed and produced by its staff for advertising and marketing purposes, whether such creation is a custom order or otherwise. This use also includes, but is not limited to using customer testimonials and customer designs as product samples, in photographs and in advertisements. This applies to all marketing and advertising by NI, both online, verbal media and in print. If customer is opposed to any aspect of his/her design being used in this manner, customer must notify us in writing at the time of order placement.
User Comments
We welcome your comments about our Web Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Web Site shall be and remain the exclusive property of NI Your submission of any such Comments shall constitute an assignment to NI. of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments.
User Content
The Web Site allows you to upload, submit, store, send, or receive content and data ("User Content"). You retain ownership of any intellectual property rights that you hold in that User Content.
When you upload, submit, send, or receive User Content to or through the Web Site, you give us permission to reproduce and use your User Content as follows: you grant to us and those we work with a license to reproduce, modify, create derivative works if instructed by you accordingly.
You promise that:
· you own all rights to your User Content or, alternatively, that you have the right to give us the rights described above; and
· your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.
We may refuse to accept or transmit artworks for reproduction for any reason. We may remove User Content from the Web Site for any reason.
Sale and Use of our Products
Our products are for sale to the end-user to be used for personal and non-commercial purposes only. Many of our products or designs are copyrighted and/or trade marked and exclusive to us, and the use and sale of our designs and products is not permitted for commercial purposes, unless specifically agreed to by us in writing or by establishing an approved reseller account. We specifically do not permit our products (or derivatives thereof) to be shown or sold on websites such as Etsy, E-Bay or Amazon , or any third-party website, without our written permission. By purchasing our products on our website you agree to these terms and conditions and violations of these terms will result in suspension of your account. We reserve the right to refuse any order. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
Angel Policy
Nostalgic Impressions understands that we all love wax seals! And some of you would like to use our copyrighted images in various projects and handmade craftwork that you may want to produce and sell. We give permission in the form of a limited license to use our copyrighted Wax Seals for the purpose of creating items for sale, under the following Angel Policy criteria:
1. Handmade craftwork created for sale with our Wax Seals must be personally created by the selling artist and may not be reproduced or copied in any form by any means, graphic, electronic, or mechanical, including photocopying. Mass production, assembly-line construction, production by workers for hire, or syndication of craftwork for sale is prohibited.
2. The image cannot be sold via computer or as an image. It can only be used as a stamped image in a project.
3. Completed, handmade projects may be sold at competitive and non-competitive permanent retail locations, as well as temporary craft events, community fundraisers, and over the Internet. In selling handmade projects, the seller must make it clear that the items are handmade or personally created by the seller, and not a product of the company.
4. The seller may indicate that the Wax Seals used are from Nostalgic Impressions, but our logo may not be used in any way for the sole purpose of promoting the sale of handmade projects.
5. You cannot take credit for a stamped image or call it your own.
6. Artists creating handmade items for sale are responsible for complying with any local business and tax regulations.
7. Persons participating in this angel policy assume all liability for suitability of their work and agree to indemnify Nostalgic Impressions from disputes arising from their work.
8. You may not use Nostalgic Impressions copyrighted material for the purpose of creating logos, trademark, trade name, or trade dress or be used in any manner that is considered harmful towards Nostalgic Impressions.
Product Pricing Information
The prices displayed on our Web Site may differ from prices that are available in retail stores or in catalogs of our general product line, and are subject to change without prior notice. We display currencies on our website for USD, AUD, EUR, GBP and CAD.
Special Offers
Occasionally we will offer special promotions to our customers that we refer to as "special offers" or "special offer". This can include a gift with purchase, free shipping, manufacturer offers, or other promotional activity associated with a product purchase. These offers may be for a limited time only.
Inaccuracy Disclaimer
From time to time there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. NI reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). If you do not wish to continue your purchase after pricing or other information has been corrected, please contact us right away and we will work with you to cancel or return your order.
Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless NI from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including, without limitation, reasonable attorney's fees and legal costs) of any kind or nature, arising from or relating to, any actual or alleged breach of these Terms and Conditions by you or anyone using your account. If we assume the defense of such a matter, you will reasonably cooperate with us in such defense.
Under no circumstances will we be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond our reasonable control.
If any provision of these Terms and Conditions is found to be unlawful or unenforceable, then that provision will be deemed severable from these Terms and Conditions and will not affect the enforceability of any other provisions.
The failure by us to enforce any right or provision of these Terms and Conditions will not prevent us from enforcing such right or provision in the future.
We may assign our rights and obligations under these Terms and Conditions, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.
Last Updated: March 2023
Nostalgic Impressions- a subsidiary of Freund-Mayer & Company Inc.
This Privacy Policy describes how nostalgicimpressions.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at shop@nostalgicimpressions.com.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
- Device information
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify
- Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Order information
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify and PayPal.
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Minors
The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the email address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
You can opt out of targeted advertising by:
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
- Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS]
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
NameFunctionDuration_abUsed in connection with access to admin.2y_secure_session_idUsed in connection with navigation through a storefront.24h_shopify_countryUsed in connection with checkout.session_shopify_mUsed for managing customer privacy settings.1y_shopify_tmUsed for managing customer privacy settings.30min_shopify_twUsed for managing customer privacy settings.2w_storefront_uUsed to facilitate updating customer account information.1min_tracking_consentTracking preferences.1ycUsed in connection with checkout.1ycartUsed in connection with shopping cart.2wcart_currencyUsed in connection with shopping cart.2wcart_sigUsed in connection with checkout.2wcart_tsUsed in connection with checkout.2wcart_verUsed in connection with shopping cart.2wcheckoutUsed in connection with checkout.4wcheckout_tokenUsed in connection with checkout.1ydynamic_checkout_shown_on_cartUsed in connection with checkout.30minhide_shopify_pay_for_checkoutUsed in connection with checkout.sessionkeep_aliveUsed in connection with buyer localization.2wmaster_device_idUsed in connection with merchant login.2yprevious_stepUsed in connection with checkout.1yremember_meUsed in connection with checkout.1ysecure_customer_sigUsed in connection with customer login.20yshopify_payUsed in connection with checkout.1yshopify_pay_redirectUsed in connection with checkout.30 minutes, 3w or 1y depending on valuestorefront_digestUsed in connection with customer login.2ytracked_start_checkoutUsed in connection with checkout.1ycheckout_one_experimentUsed in connection with checkout.sessioncheckout_session_lookupUsed in connection with checkout.3wcheckout_session_token_Used in connection with checkout.3widentity-stateUsed in connection with customer authentication.24hidentity-state-Used in connection with customer authentication.24hidentity_customer_account_numberUsed in connection with customer authentication.12w
Reporting and Analytics
NameFunctionDuration_landing_pageTrack landing pages.2w_orig_referrerTrack landing pages.2w_sShopify analytics.30min_shopify_dShopify analytics.session_shopify_sShopify analytics.30min_shopify_sa_pShopify analytics relating to marketing & referrals.30min_shopify_sa_tShopify analytics relating to marketing & referrals.30min_shopify_yShopify analytics.1y_yShopify analytics.1y_shopify_evidsShopify analytics.session_shopify_gaShopify and Google Analytics.sessioncustomer_auth_providerShopify analytics.sessioncustomer_auth_session_created_atShopify analytics.session
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]
Last updated: 3/30/2023
If you want wax that is mailable and can go through the modern postal system, you should choose any Modern Sealing Wax Format - Glue Gun, Bead or Stick. For a more traditional experience, where the wax can break upon opening, then traditional Waxes are for you!
Modern Sealing Waxes, when compared to original formulas, are more viscous, denser, tackier, has a higher melting point and is in general more elastic and adhesive. This is why modern waxes are easier to use, work better when sealing and are more adhesive during the mailing process.
Traditional Waxes, on the other hand, have a hi-gloss finish and hold impressions with great detail, but will not hold up as well when mailing.
How many impressions do I get per stick of Sealing Wax?
This depends on the Sealing Wax type and whether you apply the wax on a conservative side or enjoy a large application of wax on each seal. The following are our best estimates using a various die sizes with an average size 1/4" rim:
.59" (15mm) - 3/4"(20mm) Die: 3-4 beads
1" Die (25mm): 4-5 beads per wax seal
1 1/8" Die (30mm): 6-7 beads per wax seal
1 3/8" Die (35mm): 8-9 beads per wax seal
1 3/4" Die (45mm): 10-12 beads per wax seal
2" Die (50mm): 12-15 beads per wax seal
Flexible Sealing Wax Sticks with a wick:
.59" (15mm), 3/4" (20mm) & 1" (25mm) Dies: 12-15 wax seals per stick
1 1/8" (30mm) Die: 8-10 wax seals per stick
This wax is not recommended for Die sizes larger than 1 1/8".
.59" (15mm) - 3/4"(20mm) Die: 10-12 wax seals per stick
1" Die (25mm): 8-9 wax seals per stick
1 1/8" Die (30mm): 6-7 wax seals per stick
1 3/8" Die (35mm): 4 wax seals per stick
1 3/4" Die (45mm): 2-3 wax seals per stick
2" Die (50mm): 1-2 wax seals per stick
.59" (15mm), 3/4" (20mm) & 1" (25mm) Dies: 20 to 25 wax seals per stick
1 1/8" Die: 18-22 wax seals per stick
This wax is not recommended for Die sizes larger than 1 1/8".
.59" (15mm), 3/4" (20mm) & 1" (25mm) Dies: 20 to 25 wax seals per stick
1 1/8" (30mm) Die: 18 - 22 wax seals per stick
This wax is not recommended for Die sizes larger than 1 1/8".
Yes! All Modern Sealing Waxes are mailable and flexible - people have mailed sealed envelopes through the modern postal service for dozens of years. Using modern sealing wax applied directly to the envelope is the best way to ensure that your wax seal will stay intact through the process, even with modern postal sorting machines. Damaged seals can happen but are a rarity. Hand cancelling by the Post Office can add an additional layer of security. Traditional Sealing Waxes are not mailable and should be used for decorative purposes only and should be mailed with an outer protective envelope. Original Formula Bank Wax is completely breakable and is used to indicate tampering.
Mailing Sizes: The largest recommended size that is mailable on the outside of an envelope is the 1 1/8" die (finished wax seal 1 1/4"). Any larger wax seals are over the regulations set by the Post Office and are more likely to be damaged by the postal sorting machines or rejected by the Post Office.
No!
Just like with most other consumer goods, there are quality and style differences that affect the outcome. Depending on the formula used as well as the source you use when buying your sealing wax, there are a number of variables that affect the quality of the wax. Quality differences are, for example, clear, runny waxes that don't hold an impression vs. deep rich glossy thick textures. It is always best to buy your wax from a trusted specialty expert supplier, rather than a big box name or website. We offer several styles of waxes to suit every need or requirement, most made exclusively for us. We offer over 7 decades of experience in our field and we know good sealing wax!
Glue Gun Sealing Wax is by far the easiest and fastest way- it is low cost, totally flexible and mailable and makes a large amount of wax seals in a short amount of time. In addition, wax seals can easily be made ahead of item and then applied with self-adhesive double sided labels. Check out our Videos for more information on making seals ahead of time in quantity!
OR
Let us do the work for you....
Our Adhesive Wax Seals are available in standard layouts (Initials, Monograms, Symbols,) as well as your own Custom Logo in over 45 colors. With a strong hi-tack backing that can be easily removed, our easy-to-apply hand pressed wax seals are the real thing and are a snap to add to any project without any work for you.
As mentioned, Wax Sticks with a wick do not require any melting tools-just light and drip.
Small Electric Melting Pot: Can be used to melt all types of waxes: Glue Gun, Bead, Traditional and Modern wicked waxes (if you remove the wicks after melting). Larger sticks can be cut apart for faster Melting.
Large Electric Melting Pot: Can be used to melt all types of waxes: Glue Gun, Bead, Traditional and Modern wicked waxes (if you remove the wicks after melting). Larger sticks can be cut apart for faster Melting. Use for volume jobs in which a large quantity of wax is needed.
Melting Spoons: Available in two sizes - medium size spoon is perfect for making a single impression - large size spoon is great for large size dies that require more wax.
Traditional Melting Set with Spoon: Great for Bead waxes to melt individual impressions.
Low-Temp Glue Gun: For Glue Gun Sealing Wax only- cannot be used with other types of waxes.
Modern Sealing Wax will adhere to most types of commonly used paper, but papers with a heavy wax coating, such as vellum can cause the wax to peel off. We do not recommend the use of very thin low quality paper as this will have the wax bleed through on the other side. For use on Glass and other mediums it is often best to make the impression separately and then adhere it with our Self Adhesive Labels with very strong bonding.
Will your Sealing Wax melt during shipping or mailing?
No, not under normal circumstances. The melting point of this wax is over 220 degrees, so in normal circumstances this should not be an issue. However, if it were left in a closed space (like a car) or in direct sunlight for many hours during high heat, it would be possible that the wax would soften a bit and get stuck to other pieces. However, this is very very unusual and indeed a rarity.
The generic composition of our modern Sealing Waxes in Glue Gun, Bead and Flexible Stick form consists of Refined Paraffin waxes, Microcrystalline Waxes and color Pigments. These components impart the performance properties of modern sealing waxes when compared to original formulas– the wax is more viscous, denser, tackier, has a higher melting point and is in general more elastic and adhesive . This is why this modern waxes work so much better with stamping, retaining a good impressions and being adhesive during the mailing process.
Modern Sealing Waxes are:
- FDA certified for Direct Food Contact (Glue Gun and Bead Wax only).
- Non Toxic as long as not ingested
- Vegan - the wax is not animal derived and not tested on animals
They are NOT:
- biodegradable or recyclable
- Natural
Would you be interested in the history of wax seals, which has been traced back to Anno Domini 930?
The use of seals can be traced back to the Old Testament, where it mentions that Jezebel used Ahab's seal to counterfeit important documents.
Royalty and governments used their own seal to affix to proclamations to give them their authoritative stamp of approval. The first Great Seal of England was that of Edward the Confessor, impressions of which can still be found. During this time, almost everyone had their own seal, and while most people had just one, Royalty would own several, including their "Great" Seal, as well as seals for all their courts and officials. It was common practice to destroy the seal when the owner died, which is the reason so few original seals are still in existence today.
Official Seals of the Crown were often handed over with great ceremony, and in Medieval Times the size and motif of the Seal conveyed an image of the status of it's owner. Early motifs were equestrian or heraldic in nature, or showed the owner in various pursuits like hunting or doing battle. William the Conqueror used an equestrian seal showing him armed and ready for battle.
In Medieval Times, betrothals were prearranged-therefore true words of love were secretly written and the envelope's contents secured by a wax seal, so that the recipient could be assured that their passion would be unknown to others.
The first Seal of the United States was created by Benjamin Franklin, John Adams & Thomas Jefferson on July 4th 1776 immediately after the Declaration of Independence was signed. Congress realized the necessity of such a seal for the newly established nation.
With the introduction of the gummed envelope in the 19th Century the need for privacy was reduced. Seals became a more personal expression as well as a decorative embellishment.
By using your own Seal with our Genuine Sealing Wax, you will uphold this time-honored tradition, even in today's hi-tech world. From a teenager to a Head-of-State, a personal seal lends dignity, prestige, and a personal flair to letters, notes, cards, invitations and even gift-packaging.
- DYI Stamps -Use with Sealing Wax
Your Personal Wedding Logo; Semi-Custom Templated Wedding Monograms (ready to personalzie with your Initials in a variety of fonts, featuring the latest trends in wedding invitations); Wedding Symbols and Botanical Motifs without personalization.
- Ready-Made Self Adhesive Wax Seals
Absolutely!!!
Please view and complete our Artwork Design Request form here and we will do our best to design a Wax Seal Stamp of your very own!
We offer hundreds of professional standard templates that you can customize with your initials - many of them have multiple font options for each layout with a visual representation of the letters.
We also have E-Z Monogram Makers with Previews on our site.
See our Monogram Etiquette section to answer your most frequently asked questions about Monograms.
Wax Seal Stamps can be used in many ways! Check out our videos.
Wax Seal Stamps have many uses and can also be used to make impressions in other mediums besides wax!
- Invitations
- Thank you's
- Place Cards
- Wedding Menus
- Table Numbers
- Favors
- Gift Packaging
- Christmas Cards and Gifts
- Love Letters
- Ribbons and Twine
- Scrolls and Diplomas
- Chocolate Making
- Cookies and Pastry
- Jewelry Making
Decorative Wax Seal Accents are a great way to elevate your brand, offering creative solutions that make a great first impression. Whether you use a stamp & wax to brand your corporate mailers, offer a specialty kit in your employee store or purchase our ready-made adhesive wax seals to brand your corporate mailers, soap or cosmetics packaging, wine bottles and more , wax seals symbolize quality and offer name recognition for your business.
Ideas: Product Labeling and Packaging within the Cosmetics, Wine and Spirits, Food and Beverage, Tourism and Hospitality Industries, Branding with your Corporate Logo, Corporate Mailings for Hotel Service and Welcome Packages
See our video below for more great ideas!Our Semi Customization Fonts include 13 Basic Fonts to choose from:
- Angelina
- Bird of Paradise
- Book Antiqua
- Century
- Chocolate Box
- Engravers
- GM Hightower
- Honey Script
- Monotype Corsiva
- Perpetua
- Romance
- Shelley Allegro
- Times Roman
In addition, our standard Monograms incorporate different fonts that correlate and enhance the design of the seal. Fonts are listed where applicable. See chart below for some of the fonts we offer throughout the website.
Want to use another font? You can either order your own design with your own font as a Custom Logo or to see if you can use your font with one of our monogram email us at shop@nostalgicimpressions.com.
The Main difference is Depth of Engraving :
Wax Stamps are typically engraved at 0.75mm to 1mm in depth.
Chocolate Stamps are engraved 10-20% deeper. Chocolate does not hold an impression as well as Sealing Wax.
Food-Safe Coating: In addition, a food safe coating is applied to the Brass for Chocolate Stamps
You can use Chocolate stamps on wax as well, but in doing so you will negate the effect of the food-safe coating that is applied.
The artwork should be submitted with the background in white and the art to be engraved in black .
- File Type: Preferred File Type: Adobe Illustrator or similar vector-based software.
- All Acceptable File Types: AI, EPS, TIFF, PSD, PDF, JPG, PNG, GIF.
Artwork Specifications & Guidelines:
- Black and White Graphic Art: Ideal art is your design in black on a white background. All black areas of the art will be engraved and raised in wax.
- Art with shadings or color: If you do not have black and white art our expert Graphic Art department can convert most art. As some art of this nature takes more work than others, please select Color & Phot Conversion when ordering your stamp and we will advise if additional production prep is needed.
- Hand Drawings: We can convert most hand drawings-for best results they should have lines that are crisp and clean, so that it can be easily converted to graphic art. Some art fees may apply, depending on the art.
Reversing Art: We will reverse your art in the engraving process so please submit your art as you wish to see it in the final outcome in wax.
We offer many die sizes to choose from-the average/most popular size die is a 1" (25mm stamp). Whatever die size you choose for your project, keep in mind the complexity of your art. Also, when looking at artwork that is magnified larger than its final engraved size, it is often not possible to see the problems with complex and detailed artwork until you view it at its final size. We recommend using our Artwork Templates to see how the detail of you art will appear on the die you choose. We offer the option of a proof for you to review your art at the final engraving size to see if small details blend together or merge to form solid black areas. Our engraving department, if necessary, will make recommendations and small adjustments to ensure the best outcome.
To see how your art will look in a particular die size, or to prepare your artwork on our templates, use our Die Size Templates to see how the art fits.
General Guidelines:
The most important questions are: How detailed is the art and how large you want the final wax seal to be?
Rule 1: Simple art with minor details can be engraved on any size die you wish-note that a 1" die is the most popular size, especially for mailing. If you want to mail the seal on the outside of an envelope, we recommend you do not exceed 1 1/8" in die size due to postal regulations.
Rule 2: The more detailed the art, the larger the die size should be. As you reduce artwork, details can merge together. You will get more details in complicated art by using the largest die possible for your project. Our Die Size Templates are a good way to find the appropriate size die for your art. Detailed artwork should be reserved for larger sized dies of 1 1/8" and larger.
Only very basic art only should be engraved on a 3/4" die. Our new small 15mm die is best only for very tiny single Initials or very small basic art. Most other artworks (except higher detail crests) can be engraved on a 1” Round Die – the most popular size. Crests and similar high detail art should be on a 1 1/8” or larger Die. Also, texts are best on a 1 1/8" die so that the text can be large enough to be legible.
Wide perspective art can be in Oval or Rectangular Shape, but sometimes may also work on Round Shapes.
In addition we offer large die sizes (35mm, 45mm and 50mm) which enable you to get a lot more detail but please remember that these large die sizes take a lot of wax per seal!
Please remember that words can be very
challenging to read when imprinted in wax. The larger the font and the larger
the die, the better the outcome will be.
On smaller dies our recommended Text Size for legibility in wax (not graphic art) is 4mm at the die’s actual size.
On 35mm and 45mm die sizes we can typically work with 2mm-3mm text sizes but this depends entirely on the font type. The Font Type is also important for the readability of your text- Tip: Block fonts are easier to read than script fonts. Also, capital letters are easier to read than lowercase letters.
Fine thin lines in your art can be engraved on a stamp, however it may not result in a good impression.
Engraving Depth is based on the thickness of the lines in your artwork. Minimum recommended Line Thickness is .75 pt. Typically, if the lines in your artwork need to be thickened, and can be thickened without impacting your design, we will do so in the proofing and engraving process, if possible. Sometimes, however, it is not possible to thicken lines without details merging together resulting in altering the artwork. In these cases, our Engraving Department will recommend making artwork adjustments and provide their best advice to ensure a great seal!
When you are looking at your proof, please remember that the graphic proof will always look thicker than the actual impression in wax.
Art with shadings or color: If you do not have black and white art our expert Graphic Art department can convert most art. As some art of this nature takes more work than others, please select the option for a quote for Art Fee Services when ordering your stamp and we will advise if additional production prep is needed.
Borders are beautiful accents to artwork, however keep in mind that borders can also reduce the size of your main engraving. If you art is detailed, adding a border to the art will further reduce the size of the art and therefore we recommend adding a border if they are an important part of the design element. Also, please do not place a border around your art unless you wish to have it engraved.
Keep in mind that a wax seal die creates a "natural" border (the round die edge, when impressed in wax) when impressed in wax.
In Wax Seal Stamps it is customary to engrave the black areas presented in your artwork, which are then translated into raised areas when the finished stamp is pressed into hot wax. Therefore, we suggest that you prepare your art so that your design is solid black on a white background, so that the design is what is engraved and not the background.
Negative Engraving Areas (White Spaces in the midst of Black Areas): Reproduction of these areas are dependent on some limitations- we will advise you accordingly if that is the case. While such negative engraving areas look good in graphic art, they often do not produce the same result when impressed in wax, because they will make the background raised and stand out, rather than the design. Some Negative Engraving Fees may apply on a case by case basis.
To the Edge Engraving:
We can engrave stamps to the edge- this is a special service as our normal engraving leaves a safe space around the edge. Additional fee may apply.
Extra Depth Engraving:
Our normal Engraving depth which gives nice definition is 0.75mm. For extra depth engravings, such as chocolate stamps, in most cases a 1.5mm depth should be sufficient, as this is approximately double the normal engraving depth. There is an additional fee for this service-please inquire.
2-D Engraving:
We can in some cases create a 2-D Engraving, meaning some areas are engraved at a different depth than others. This is entirely dependent on the artwork and can only be applied to solid specific areas within the artwork. Each area is engraved at a specific depth, one lower than the other. The outcome depends on the art and we can review and quote this service on a case by case basis.]
Flat Engraving
In order to achieve a specific depth for each line, a laser machine will "dig" into the metal surface repeatedly. This creates a textured surface that is usually visible only large thick lines or large engraved areas (see comparison images). 99% of the time you do not specifically even notice it, and the majority of our customers have no issue with this, but in a few cases you may find that you can see the textured background more than you would like. If you want a smooth flat surface we can engrave in a flat manner, but you do sacrifice depth a bit in exchange for the flat engraving. Also, it takes a lot longer to engrave a flat engraving. Therefore, there is a cost for this and if you are interested in this service, please submit your image and we will be happy to quote. However, we do not recommend artworks with Texts to be flat engraved, as text is difficult to get at the right depth in flat engraving
All of our Self Adhesive Wax Seals are made from our Premium Genuine Glue Gun Sealing Wax. The Wax is either disbursed by hand or a special Melting Machine and then individually hand-pressed. Our experienced Wax Artisans know just how to create nice organic shapes that are so unique to our brand, so that each one looks like a handmade seal.
Our Quick Ship Adhesive Wax Seals are pressed into several unique organic-shaped molds so they do not all look uniform in shape. These are perfect for those in a time crunch and for large volume jobs (10k+).
A resounding YES!!!!
We have a tab on the back of each adhesive...just pull the tab to peel off the back and adhere your Wax Seal Adhesive to your paper or project. Its that simple!
Yes!
Pre-made Adhesive Wax Seals are mailable and flexible. We use a high bond adhesive, double-sided backing that stands up to modern mailing and sorting machines. While we cannot guarantee that there will never be a "snag" in the mailing, we know from our customers and years of experience that this is indeed a rarity. Again, hand cancelling by the Post Office can add an additional layer of security, however there may be a small fee for this service depending on the local PO.
Wax seals are very minimal in weight so additional postal costs are usually not applicable. A Basic 1" Wax Seal only weighs 0.02 oz. tHowever, you should always check in case unless your mailing piece happens to be on the next threshold of weight & cost increase.
You will want to keep within postal regulations of using sizes up to 1 1/4" maximum. The larger sizes should only be used for decorative purposes.
There are currently 35 colors available-View our Color Chart below. Sorry, we do not currently offer custom color blends at this time.
The most popular size offered on most standard templates is the 1 1/4" finished size (made for a 1" interior size die). However, for custom logos and designs we do offer smaller sizes (1" finished size) as well as much large sizes (up to 2 " finished size). Our dies stamps are mostly round, with rectangular, oval and square shapes available as well.
colors
No!
The melting point of wax is over 220 degrees so under normal circumstances this should not be an issue. However, if left in a car or placed in direct sunlight for hours, it could be possible that the wax softens a bit and can get stuck to other pieces. However this is very unusual and a rarity.
Absolutely!
In fact, we highly recommend it so you can be sure your color, shape and size match your expectations. For a nominal fee, you can order up to several different colors and shapes here: Samples Kit. Samples will be generic samples and not with you impression.
Introducing You to Calligraphy and the Art of Fine Writing: This guide offers some great tips in how to get started using different Calligraphy Pens, information on basic supplies, dip pen nib styles, and descriptions of the more common Calligraphy Alphabet Styles.
Getting Started:
Calligraphy is concerned with the visual expression of words. Nostalgic Impression’s Calligraphy Sets will help you share in this rewarding activity, learning the basic techniques, developing your own style and then creating original calligraphic designs. As you gain in confidence and experience, an endless range of project opportunities opens up to you e.g. menus, name tags, wedding invitations, family trees and presentation certificates.
Calligraphy should be fun, so it is a good idea to practice using your own favorite texts - poems, proverbs and amusing quotations will add to the pleasure of your work.
There are many excellent books to show you how to develop your natural ability. However, the following guidelines have been prepared to help you get started right away.
Begin by sitting comfortably. You may find it helpful to work on a drawing board or similar surface angled at 30 degrees. You will need a pencil, smooth finish paper and a ruler. Start by ruling up a framework for your lettering. The height of a particular style is set at a specific number of nib widths, and varies according to the size of nib selected.
For practice, draw horizontal parallel lines about ¾” inch apart from each other on a piece of paper. Shake the ink bottle before use. Dip your nib into the ink and tap lightly on the bottle rim to free it of excess ink that would stain the paper when you first begin to write. Before tracing a definite mark, always try a rough draft to verify the right ink quantity and the absence of any foreign body on the tip. For a smooth and constant release of ink from nib to paper, the pen should always be held at a 20-45 degree angle.
When you have chosen a nib size and lettering style, make a scale on a piece of paper to establish the x-height of your letters. X-height is the height of lower case letters without ascenders (upstrokes) and descenders (downstrokes). Mark this down the edge of your writing paper, allowing the same space as x-height for ascenders and descenders. Now rule horizontal guidelines across the paper. Draw the lines in pencil so they can be erased when the ink is dry. Numerals may be either uniform or variable height, depending on the numeral and the style you select.
Your work should be legible and pleasing to the eye. Study the text, then think about lettering styles and sizes, their weight and texture, the spacing of lines, margins and paragraphs. Make a thumbnail sketch of your design - to help determine general shape and balance. Try out different solutions and redraw one or two as a full size rough layout.
The spacing of letters and words, and adequate margins, are important to the balance of your layout. Arrange letters so they appear to have equal space between them - not equal distance. This varies with vertical, rounded and open sided letters. Space between lines depends on letter-style, but should be sufficient to ensure readability. Generous margins make the text appear well balanced and add visual interest. Use your judgment to determine suitable margins. Consider dividing the text into columns and blocks to aid legibility and add variety. Use white space as a design element to emphasize a word or phrase and introduce contrast
Ink color can add variety to a design. It can contribute to a mood you wish to convey or highlight parts of the text. A second color can be used to infill lettering and borders drawn with a scroll nib.
Forget about the discipline of forming letters and enjoy yourself by creating repeat patterns so that you become familiar with numerous effects that can be achieved with your pen.
Work with bold fluid strokes. Avoid tightening your hand, wrist and forearm. Extend the hand motion to most of your arm. An upstroke will produce the finest line possible with a nib, while a down-stroke will make the broadest line possible.